Who We Are

 

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face.  That problem is a lack of consistency and professionalism in the kitchen.  With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country.

Our Mission Statement

We proudly support our customers and each other in an environment of professionalism, efficiency, and excellence beyond expectations.

Our Company Values

  • Efficiency
  • Consistency
  • Professionalism
  • Pride
  • Responsibility
  • Dedication
  • Trustworthiness
  • Positivity

Recipe for Success

Our Recipe for Success includes four main ingredients:

Cleanliness and Safety

  • We keep our kitchens clean
  • We keep our kitchens compliant
  • We follow proper food handling procedures
  • We are knowledgeable about kitchen equipment
  • We serve food at the proper temperature
  • We understand and cater to students with special dietary requirements
  • We handle all insurance and workers comp in the kitchen

High Quality

  • We are proud of our food and our company
  • We present our food in an appealing way
  • We follow recipes to ensure consistency
  • We serve all meals on time
  • We ensure that we cook enough food every time
  • We are knowledgeable about food trends

Excellent Service

  • We have a genuine interest in our customer
  • We listen to the requests and needs of our customer
  • We ask if we can do anything to improve our service
  • We know our customers expectations and we exceed them
  • We strive for consistency daily

Good Relationships

  • We treat all customers, vendors, and coworkers with respect
  • We are pleasant, polite, neat, and courteous
  • We are an active participant in delivering the UCFS experience
  • We act quickly and appropriately to address any issues or concerns
  • We speak about others in only a positive way
  • We protect our company and customer information and treat it as confidential